Author: Zef Fugaz. Originally published Jan 2023 by Tally Group. View the original post. How to help your customers take climate action with a click. At Tally Digital, our mission is to ‘create customer experiences with good energy’. ‘Good energy’ for customers comes from the gift of knowledge, being empowered to make informed choices and…
Now that I have over seven years experience leading and managing Design/UX teams, I’m clear on what works and what doesn’t. I’ve never been a “command and control” manager – the type who is authoritative and decisive and usually has their team living in fear. My approach in recent years has been to be the quiet one working diligently behind…
Last year I designed a prototype of an advanced search system for Student Job Search (SJS). I’d taken inspiration from the iTunes ‘smart playlist’ feature and created an ultra flexible tool for students to add multiple layers of search phrases and criteria. Then a few months ago SJS asked us to build the search for…
The new version of the New Zealand Government Web Guidelines is out for consultation – get in quick as consultations close on 31 October 2006. The whopping 132-pages of Guidelines have been reviewed and rewritten by a working group of several government agencies, with input by industry accessibility experts and the Usability Professionals Association. The…
I’m almost back home from my workshop and conference run – GOVIS, OZ-IA and this weekend PKS2006… OZ-IA in Sydney was kinda interesting, but in my experience it didn’t match the blurb which promoted the event as a “conference/retreat where you can engage with panels, and participate in group sessions”. Infact, the whole event was…
Well, strictly speaking, Provoke is hiring… I’ve now been working as the Director of Design & User Experience at Provoke for just under two years – in that time my small team has been flat-out conducting user research, usability reviews, designing conceptual models, information architectures and interaction designs for webapps, mobile devices and folk songs.…
It’s one of those strange things about my world – every time I criticise a company or Government department the next day they’re nominated for an award (or even actually win something). It happened with Statistics NZ and the Online Census and now it has happened with Kiwibank. Kiwibank wins 2006 Sunday Star-Times Cannex Banking…
TranzMetro, Wellington’s commuter train service, has undergone several partial make-overs in recent years and the railyards are a living case-study of a confused or fragmented branding department. But, in the spirit of Web2.0, I think they’ve finally hit on a winning formula – and this morning we were greeted with customised railcars, designed by the…
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